About Us | First Source Title Agency

Our Story

First Source Title Agency, Inc. was established in 2004 in Cleveland, Ohio with a simple mission: provide the best title and escrow services in the industry through a combination of advanced technology and genuine customer care.

Over 20 years later, we've grown from a local Cleveland operation into a national resource licensed in 32+ states, serving lenders, realtors, buyers, sellers, and business partners across the country.

What hasn't changed is our foundation: every member of our staff operates under the strictest level of honesty and integrity, prioritizing customer needs above all else.

Our Core Values

Four foundational principles guide everything we do at First Source Title Agency.

Collaboration

We can always accomplish more when working together. Partnership is at the heart of every successful closing.

Respect

We always give our clients the respect they deserve. Every interaction reflects our genuine care for your experience.

Integrity

Always be true to yourself, our company, and our clients. Honesty and transparency guide every decision.

Excellence

Give nothing but our best efforts every day of every year. We never settle for good enough.

Our Strategic Vision

We're building First Source Title into the nation's most trusted closing partner — one relationship at a time.

National Expansion — Serving as a competitive national resource for lending companies across all 50 states.
Technology Investment — Regular upgrades to give our clients a competitive advantage with streamlined digital workflows.
Service & Integrity — Our staff prioritizes customer needs under the strictest level of honesty and integrity.
Ongoing Education — Continuous staff training and customer education to stay ahead of industry changes.

Our Leadership

Meet the experienced professionals driving our mission to deliver outstanding title and escrow services nationwide.

Jessy Massad

Chief Executive Officer

Jessy leads the vision and strategic direction of the company, driving national expansion while maintaining our commitment to personalized service and innovation.

jessy@firstsourcetitle.com

Michael McNamara

President

Michael leads day-to-day operations and strategic growth, ensuring our teams deliver consistent quality and efficiency across all 32+ states we serve.

Megan McNamara

Vice President

Megan oversees client relationships, process improvement, and closing team management, ensuring every transaction exceeds expectations.

RP

Rachel Peters

VP of Client Services

Rachel manages our client service teams, ensuring every lender and realtor partner receives dedicated, proactive support throughout their transactions.

DK

David Kim

VP of Technology

David leads our technology strategy, building the secure digital platforms and integrations that power our national closing operations.

LT

Lisa Torres

Director of Compliance

Lisa ensures all operations meet regulatory requirements across every state we serve, maintaining our spotless compliance record.

About First Source Title